Dear Manager,
As of tomorrow, some residents in the Ballymun area will have been without a lift service for nine weeks. The mood among residents is quite low and there is huge dissatisfaction with DCC over its attempts to resolve this issue. Furthermore, from what I am aware, there has been no information given to tenants stating the facts of the current situation. With that in mind, residents have been left in the dark and have had to rely on the papers, which in one case had inaccurate information. At the least, I think all tenants affected by the situation could have been notified via a letter of somewhat stating the facts and the possible solutions that were been investigated.
More importantly at this stage is the need to resolve the issue of the broken lifts. I am aware that DCC engineers have been in talks with the Dept. Of Defence, and hopefully this may bring an interim solution to this issue which effectively could go on until Pickerings contract is up for renewal in June.
Finally Manager, after nine weeks of no lift service, something needs to be done to address the unacceptable conditions that residents have been left in. I urge you to do whatever is possible to alleviate the suffering that none of us could understand as we are not directly affected by the situation.
Regards,
Cllr. John Lyons
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